Class Late Cancellation/No-Show Policy
At Pureform Studio, our in-studio class sizes are small and can fill quickly. To ensure fairness and provide flexibility, we’ve updated our cancellation policy.

Cancellation Period:
If you can no longer attend your class, cancellations must be made at least 10 hours prior to the class start time. Cancellations can be made online or via the app.

Flexibility Allowance:
Each contract member is allowed 2 free late cancellations and 1 no-show allowance per calendar month without penalties.
This flexibility is designed to accommodate unexpected changes while ensuring all members have fair access to classes.
Fees Beyond Allowances:

Late Cancellation Fee: $15 for cancellations made within the 10-hour cancellation period, beyond the monthly allowance.
No-Show Fee: $15 for failing to attend a booked class without canceling, beyond the monthly allowance.
Casual class, class pack users will forfeit one class credit instead of incurring a fee.

Late Arrival Policy:
For the safety of all members and guests, spaces will only be held for up to 5 minutes after the class start time.
If you arrive more than 5 minutes late, your spot may be released to a standby client, and you will be treated as a no-show, consistent with the terms of this policy.

Special Circumstances:
Exceptions (e.g., medical emergencies) may be considered on a case-by-case basis. Please contact the studio directly for assistance.
How to Cancel or Modify:

If you need to cancel or modify a reservation, click "Cancel" in the app or online.
The "Late Cancel" option will appear if the cancellation period has passed, allowing another client to register for your spot.
For more information, please contact Pureform Studio at 0434 361 673.
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© 2024 pureform Studio. All Rights Reserved.
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© 2024 pureform Studio. All Rights Reserved.
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